Question: How Do I Verify My Identity With Green Dot?

How do I talk to a green dot customer service representative?

For assistance with common issues, MoneyPak customers can call (866) 795-7969.

This number will take you to an automated interactive voice response system, which can give information on common MoneyPak issues..

How do you unblock a green dot?

The best way to cancel your Green Dot card: To unblock your Card you need to call at 1-866-795-7597. As an alternative, you may log into your account on the web, go into the”Security” tab and then click “Close Card” If your account has cancelled, Green Dot will mail you a check to the mailing address on record.

What bank is associated with green dot?

GoBankGoBank is a brand and trademark of Green Dot Bank , Member FDIC, which also operates under the brands Green Dot Bank and Bonneville Bank .

Is Green Dot a real bank?

Green Dot Bank is an online bank offering an unlimited cash back bank account and high-yield savings account. Green Dot Bank is held by Green Dot Corporation, which also owns Bonneville Bank and GoBank. Green Dot has been around since 1999, with its first prepaid debit card coming on the market in 2001.

Why can’t I activate my Greendot card?

If you can’t activate your Green Dot card, you should contact customer service at (866) 795-7597.

Can I use my green dot temporary card?

Sydney Garth, Credit Cards Moderator You can use a Green Dot card without registering, but the account will provide limited functionality prior to registration. The temporary card can only be used to make purchases until the initial amount loaded to it is exhausted.

How long does it take for Green Dot direct deposit to go through?

Instead of waiting until your next payday to deposit your paycheck, get your pay up to 2 days before payday with ASAP Direct Deposit ™. Receiving government benefits? They can arrive up to 4 days before benefits day. Learn how below.

Are Green Dot cards refundable?

If you do not agree to these terms, do not use the Card, save your receipt, and cancel the Card by calling us at the number on the back of your Card. If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.

Do you need ID for Green Dot?

Federal law requires us to obtain, verify and record your name, address, date of birth, Social Security number, and mobile phone number when you register a Green Dot card. We may also ask to see your driver’s license or other identifying documents.

Can you go negative on a green dot card?

If you have no money on your Card or a balance less than the amount of the Monthly Charge, your Card balance will be taken negative when we assess the Monthly Charge. As a courtesy, we will not charge your Card more than an amount equal to two Monthly Charges if you have no money on your Card.

How do I find my green dot claim code?

If you haven’t received your Green Dot claim code you should first check your spam or junk mail folder. If the money was sent through text, make sure your mobile phone service is working. If you still didn’t receive the code, you will need to ask the sender to cancel the original transaction and try again.

Can you overdraft a Greendot card?

You cannot overdraft your Green Dot card. However, on rare occasions, your card could be accepted even though there isn’t enough money on it. This happens because some transaction may take longer to process. You will not be charged overdraft fees, but you will still be responsible for completing the payment.

Can I track my green dot card?

If your state tax refund was deposited to the Turbo Visa Prepaid Card that is sponsored by Green Dot Corporation, you can call the following customer service number for assistance (888) 285-4169. … A representative will be able to assist you with the missing card.

How do I get in touch with Green Dot Bank?

Dial +1 (866) 795-7497 to reach the customer service center. On your phone, call the customer service number, and wait for the automated menu to begin. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern.

What is my green dot PIN number?

If you forget your PIN or would like to change it, you can make the change by logging into the Green Dot App. To see your ATM fees and limits, check the Simple Fees page for your card here. Yes. You will create a 4-digit PIN (personal identification number) when you activate your personalized card.

Why does Green Dot want my Social Security number?

Green Dot then states “A Social Security Number is required to get a reloadable Personalized Card with ATM access.” Next was space to enter the SSN. … If you do not have a Social Security Number or do not wish to provide it, you can continue with the registration of only your Temporary Card.

How do I call green dot?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com.